Client Service Associate/Teller (40 Hours) - Williams (AZ)

National Bank of Arizona; Williams (AZ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Life and Disability Insurance

Paid parental leave

11 paid federal holidays

401(k) with company match

Paid training

Paid time off

Tuition reimbursement

Employee ambassador program

Job summary

National Bank of Arizona’s Williams branch is seeking a Client Service Associate (Teller) to accurately process transactions and assist clients with account services. The role emphasizes cross-selling and customer relations, working a Monday–Friday schedule in a community bank setting.

The position requires a high school diploma and solid balancing skills, with bilingual English/Spanish preferred to serve a diverse client base in Williams, AZ. Competitive benefits accompany the role.

Qualifications

• High School Diploma or equivalent with related cashiering or customer service experience.
• Solid balancing and customer service skills.
• Basic knowledge of math, debits, credits, and banking products.
• Ability to cross-sell bank products based on client needs.
• Bilingual English/Spanish preferred.

Responsibilities

• Process debit and credit transactions accurately in line with policies.
• Open new accounts, issue checks, perform maintenance, money transfers, etc.
• Resolve client issues directly or via referrals.
• Cross-sell bank products based on client needs.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Customer service

Balancing

Cross-selling

Education

High School Diploma or equivalent

Job description

At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other with the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasn’t changed. At NBAZ, the possibilities are endless – come for the job, stay for a career.

NBAZ is looking for a seasoned Client Service Associate (Teller) to join Arizona’s #1 Community Bank in our Williams branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Essential Functions

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolves clients’ problems either through direct personal action or referral to alternative branch or bank resources.
• Identifies and maximizes cross-sell the banks' opportunities through exploring needs.
• Other duties as assigned.

Qualifications

High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.

Schedule: Monday – Friday: 8:15 A.M. – 5:15 P.M.; 40 hrs./wk.

• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on client's needs.
• Bilingual proficiency in English and Spanish languages, is preferred.

Pay range: $17.00 – $21.75 per hour, depending on experience.

Benefits

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
• Mental health benefits include coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.