Client Service Associate/Teller (40 Hours) - Wellton (AZ)

National Bank of Arizona; Wellton (AZ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off and Holidays

401(k) plan with company match

Job summary

National Bank of Arizona in Wellton seeks a Client Service Associate (Teller) to support daily banking transactions and assist customers with inquiries. You will process deposits and withdrawals, balance cash, and maintain accurate records in a friendly, professional manner.

The role emphasizes understanding client needs, cross-selling bank products, and delivering exceptional service. Bilingual English/Spanish is preferred, with a Monday–Friday schedule in a community branch setting.

Qualifications

• High School Diploma or equivalent.
• Strong balancing and customer service skills.
• Ability to cross-sell bank products based on client needs.
• Bilingual proficiency in English and Spanish languages preferred.

Responsibilities

• Process debit and credit transactions accurately per policy.
• Identify client needs and provide services (new accounts, transfers, etc.).
• Resolve client problems directly or via referrals to branch resources.
• Cross-sell the bank's products based on client needs.
• Perform other duties as assigned.

Skills

Math basics

Cashiering

Balancing

Debits & credits

Banking products

Customer service

Cross-selling

Bilingual English/Spanish

Education

High School Diploma or equivalent

Job description

At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other with the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasn’t changed. At NBAZ, the possibilities are endless – come for the job, stay for a career.

NBAZ is looking for a seasoned Client Service Associate (Teller) to join Arizona’s #1 Community Bank in our Wellton branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Essential Functions:

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolves clients’ problems either through direct personal action or referral to alternative branch or bank resources.
• Identifies and maximizes cross-sell the banks' opportunities through exploring needs.
• Other duties as assigned.

Qualifications:

High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.

Schedule: Monday – Friday: 8:15 A.M. – 5:15 P.M.; 40 hrs./wk.

• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on client's needs.
• Bilingual proficiency in English and Spanish languages, is preferred.

Pay range: $17.00 – $21.75 per hour, depending on experience.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
• Mental health benefits include coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.