Client Service Associate (Teller) 40 hours - Cortez, CO

Zions Bancorporation; Cortez (CO); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Health insurance (day 1)

Paid training

Paid time off

11 paid holidays

401(k) with match

Tuition reimbursement

Job summary

Vectra Bank, a division of Zions Bancorporation, is seeking a Client Service Associate (Teller) for the Cortez, CO branch. This 40-hour position emphasizes accurate debit/credit processing and delivering friendly, community-bank service to clients in Cortez.

Qualified candidates have a high school diploma or equivalent; training is provided. Benefits start day one, with options including health coverage and retirement plans, and opportunities for growth within the bank.

Qualifications

• Requires High School Diploma or equivalent with cashiering, customer service, balancing or related experience.
• Basic knowledge of math, cashiering, balancing, debits/credits and bank products.

Responsibilities

• Process debit and credit transactions accurately per policies and balance records.
• Identify client needs and provide services including new accounts, money transfers, checks, card activations, etc.
• Resolve client problems directly or via referrals to branch resources.
• Identify and maximize cross-sell opportunities with clients.

Skills

Customer service

Balancing

Cashiering

Cross-sell

Education

High School Diploma

Job description

Client Service Associate (Teller) 40 hours - Cortez, CO

At Vectra Bank, we're proud to serve the Rocky Mountain region with the strength of a large financial institution and the personal touch of a community bank. Recognized as a Top Workplace, we combine deep resources with attentive, relationship-driven service to support families, businesses, and the communities we call home.

We’re committed to creating a great place to build a career, welcoming employees whose talent, drive, and diverse perspectives help us deliver custom financial solutions. With day-one benefits, ample growth opportunities,

With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, Vectra is dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless – come for a job, stay for a career.

We are looking for aClient Service Associate (Teller)toprovidetop notchcustomer service to our clients and customers at ourCortez branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Essential Functions:

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, whilemaintainingan acceptable balancing record.
• Identifiesand addresses clients' needs byprovidinga variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolvesclients'problems either through direct personal action or referral to alternative branch or bank resources.
• Identifiesand maximizes cross-sellbanksopportunities through exploring needs.
• Other duties as assigned.

Qualifications:

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solidbalancingand customer service skills.
• Ability to cross-sell bank products based onclients'needs.
• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products

This position is eligible to earn a base salary in the range of $20.00 - $22.50 hourly depending on job-related factors such as level of experience and location.

This position will be open until filled.

All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

Vectra Bank a division of Zions Bancorporation, N.A. Member FDIC