Client Service Associate

Visa Hunt; United States; On-site; USD 33,000 - 54,000; Full time

Job summary

LPL Financial is seeking a Client Service Associate to provide administrative and operational support for advisors and clients in the Employee Model. The role emphasizes professional communication, attention to detail, and timely follow-through across client relationship management, account administration, and branch operations.

We look for candidates who collaborate well, uphold integrity, and deliver exceptional client experiences in a fast-paced team environment.

Qualifications

• 2+ years of customer service experience with strong verbal and written communication.
• 2+ years of managing multiple priorities in fast-paced environments with strong organizational skills.
• 2+ years of experience using Microsoft Office Suite and CRM systems.
• Open to travel up to 10-15%.
• Comfortable using AI.
• Willing to obtain Series 7 and 66 within 120 days.

Responsibilities

• Serve as the first point of contact for clients via phone, email, and in person.
• Schedule and confirm client meetings and prepare documentation.
• Manage client inquiries related to account maintenance.
• Process beneficiary updates, address changes, RMDs, and transfers.
• Maintain client information in CRM and other systems.
• Prepare meeting materials for advisors and ensure regulatory compliance.
• Assist with new business documentation and account openings.
• Support branch operations, audits, and internal reporting.
• Assist with client communication initiatives and events.
• Draft professional correspondence and presentations.

Skills

Client service

Communication

Interpersonal skills

Initiative

Discretion

Education

Associate or bachelor’s degree in Business, Accounting, or Finance

Tools

Microsoft Office Suite

CRM systems

Job description

Where Ambition Meets Innovation

Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

Job Overview:

The Client Service Associate provides administrative and operational support to advisors and clients in the Employee Model. This role is critical in ensuring an exceptional client experience through professional communication, detail-oriented execution, and consistent follow-through. The CSA will handle client relationship management, account administration, and branch office operations, while balancing multiple priorities in a fast-paced environment.

Responsibilities:

• Serve as the first point of contact for clients, providing friendly and professional service via phone, email, and in person.

• Schedule and confirm client meetings, prepare necessary documentation, and assist with follow-up tasks.

• Manage client inquiries related to account maintenance, statements, and online access.

• Ensure timely and accurate processing of client requests such as beneficiary updates, address changes, RMDs, and account transfers.

• Maintain accurate and up-to-date client information in CRM and other management systems.

• Coordinate and prepare meeting materials for advisors, ensuring compliance with regulatory requirements.

• Assist with documentation for new business, account openings, and account maintenance.

• Monitor, coordinate, and complete branch operational activities, including audits, compliance requests, and internal reporting.

• Support marketing, client appreciation events, and other client communication initiatives.

• Draft professional correspondence, presentations, and internal/external communications as needed.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clientssucceed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

• 2+ years of experience delivering exceptional customer service with strong verbal and written communication skills, effectively explaining complex information in a clear and understandable manner.

• 2+ years of experience managing multiple priorities and projects in fast-paced environments while demonstrating strong organizational skills, attention to detail, professionalism, discretion, and sound judgment.

• 2+ years of experience utilizing Microsoft Office Suite and CRM systems while working both independently and collaboratively to support clients, advisors, and cross-functional teams.

• Open to travel up to 10-15% as needed

• 1+ years of being comfortable utilizing AI

• Willing to get licensed (Series 7 and 66) within 120 days

Core Competencies:

• Client service orientation with a commitment to exceeding expectations.

• Analytical and problem-solving skills with the ability to research information effectively.

• Strong interpersonal skills with the ability to build and maintain relationships.

• Initiative, drive, and adaptability in a changing environment.

• Ability to handle sensitive information with integrity and confidentiality.

Preferences:

• Associate or bachelor’s degree, preferably in Business, Accounting, or Finance.

• Currently holds (i.e. SIE, Series 7 and 66)

• 1+ years of experience in financial services, administrative support, or a related role.

• Experience working directly with financial advisors, branch staff, or home office support teams.

#LI – Remote

Pay Range:

$23.52-$39.17/hourActual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more.

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit .

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at [phone].

EAC 5.19.26

Originally posted on Himalayas