Client Service Advisor - In-Office Banking & Deposits

Hingham Institution for Savings; Hull (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K Matching

Health Benefits with Employer Contribu

Life Insurance

Paid Time Off

Family Leave

Short & Long Term Disability

Job summary

Hingham Institution for Savings is seeking a Client Service Representative (Banker) for our South Shore team in Massachusetts. You will foster deposit growth by serving as a friendly contact for consumer and business clients, building relationships, and enabling them to manage accounts and resolve issues with high operational integrity.

The role emphasizes proactive service, opportunities to refer clients to specialized services, and contributing to process improvements while working in-office.

Qualifications

• Engage customers in a friendly and welcoming manner.
• Advanced customer service skills.
• Familiarity with Google GSuite (Docs, Sheets, Gmail).
• Ability to learn quickly and adapt in a changing environment.

Responsibilities

• Cultivate strong customer relationships to drive deposit growth.
• Provide exceptional service and resolve inquiries efficiently.
• Assist business development and refer clients to specialized services.
• Process transactions securely and follow all protocols.

Skills

Customer engagement

Advanced customer service

GSuite familiarity

Adaptability

Education

High School Diploma

Associate degree

Bachelor's degree

Job description

Hingham Institution for Savings is seeking a Client Service Representative (Banker) for our South Shore team in Massachusetts. You will foster deposit growth by serving as a friendly contact for consumer and business clients, building relationships, and enabling them to manage accounts and resolve issues with high operational integrity.

The role emphasizes proactive service, opportunities to refer clients to specialized services, and contributing to process improvements while working in-office.