Client Research Associate

Verasight; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) with company matching

Health insurance

Travel to conferences

Job summary

Verasight is seeking a Client Research Associate to manage survey research projects and work directly with senior team members and clients.

You will program and test complex surveys in Qualtrics, troubleshoot issues, and design questionnaires in collaboration with clients. The role involves representing Verasight at conferences and contributing to experimental approaches in survey research.

Qualifications

• BA/BS in social sciences or related field or 2–3 years of industry experience with survey methods.
• Excellent verbal and written communication.
• Meticulous attention to detail.
• Familiarity with Qualtrics, including advanced logic, embedded data, and randomization features.
• Enthusiasm for bringing AI tools to survey research and incorporating AI into work processes.

Responsibilities

• Manage and own survey research projects, including programming, recruitment, timelines, and client updates.
• Program and test complex surveys in Qualtrics.
• Troubleshoot survey programming, logic, usability, and recruitment challenges.
• Design and review survey questionnaires in collaboration with clients.
• Represent Verasight at industry conferences (2–4 per year).
• Contribute to internal experimentation to hone Verasight’s approach to survey research.

Skills

Excellent communication

Detail-oriented

Independent working

Innovative mindset

Travel willingness

Education

BA/BS in social sciences or related field

Tools

Qualtrics

Jira

Confluence

AI tools in survey research

Job description

Verasight was founded by and for academic researchers. We are building the future of survey research with unparalleled data quality and a re-imagined survey respondent experience. Our team recognizes the importance of high-quality data for our customers to make key decisions that affect academic research, national policy, the direction of Fortune 500 companies, and the public conversation.

We are looking for a Client Research Associate to help us manage our survey research projects. We are a scrappy team, and you will work directly with senior team members and our clients.

We depend on colleagues who are diverse, team-oriented, novel thinkers, and passionate about redefining the survey research landscape. Verasight works to create a welcoming community in which all individuals are respected and included.

Meet the Verasight team here: https://www.youtube.com/watch?v=WC3Zx3TKZzc

Responsibilities

• Manage/take ownership of survey research projects, including survey programming, respondent recruitment, monitoring timelines, and updating clients on progress
• Program and test complex surveys in Qualtrics
• Troubleshoot and resolve survey programming, logic, usability, and recruitment challenges
• Design and review survey questionnaires in collaboration with clients
• Represent Verasight at industry conferences (approximately 2-4 per year)
• Contribute to internal experimentation and research to hone Verasight’s approach to survey research

Required Qualifications

• BA/BS in social sciences or related field, or 2-3 years of industry experience with survey methods
• Excellent verbal and written communication
• Meticulous attention to detail
• Familiarity with Qualtrics, including advanced logic, embedded data, and randomization features
• Enthusiasm for bringing AI tools to survey research and incorporating AI into work processes.
• Willingness to operate independently and desire to constantly innovate
• Ability to write clearly and concisely about survey results
• Commitment to working in an inclusive environment
• Nice to haves: experience with project tools such as Jira or Confluence, familiarity with Qualtrics’ reporting tools
• Competitive salary based on experience
• 401(k) with company matching
• Health insurance
• Opportunity to travel to represent Verasight at conferences
• Gain experience working directly with government agencies, nonprofits, academic researchers, and corporations

About Us

Founded by Peter Enns (Cornell Professor of Government & Public Policy) and Ben Leff (Stanford GSB and ex. Goldman Sachs), Verasight was built by and for academic researchers. Our customers include national media organizations, Fortune 500 companies, national and state government agencies, investors, brands, and researchers. We are looking for bold leaders to join our team to re-invent what it means to collect and analyze survey data.