Research Consultant

quantilope; New York (NY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Flexible PTO

Remote/Hybrid options

Learning budget

Wellness benefits

401k with 3.5% match

Job summary

quantilope is seeking a Research Consultant on the Customer Success Team in New York to guide clients through complex research needs using our Agile Insights Platform. You will mentor juniors, train customers on the software, and become a trusted product expert, ensuring the tool fits into daily workflows.

You bring 3+ years in survey-based marketing research, strong design knowledge, and expertise in quantitative methods, with excellent consulting and communication skills.

Qualifications

• 3+ years of experience in survey-based marketing research.
• Degree in economics, social sciences or psychology with a focus on market research, marketing or statistics.
• Strong knowledge of study and questionnaire design.
• Proficiency in quantitative methods such as A/B tests, MaxDiff, TURF, Conjoint, Van Westendorp and Implicit/System 1.
• Excellent consulting and communication skills.

Responsibilities

• Guiding clients through complex research needs via sophisticated online survey design.
• Delight clients with bespoke insights and novel approaches.
• Mentor and coach junior team members with broad market research expertise.
• Train new customers on our software and inspire adoption.
• Become a product expert and respond effectively to customer inquiries.
• Act as a trusted partner to make our software essential in clients’ daily work.

Skills

Quantitative market research

Survey design

A/B testing

MaxDiff

TURF

Conjoint

Implicit/System 1

Project management

Consulting & communication

Mentoring

Education

Economics / Social sciences / Psychology degree

Job description

Introduction: As a Research Consultant on our Customer Success Team, you'll play a crucial role in empowering our clients—many of the world's leading brands—with your guidance and professional support to manage their projects to success with the help of our Agile Insights Platform. Your deep knowledge of communication and research methods will make a direct and visible impact on our business. Are you curious and want to shoot for the stars, open to giving and receiving feedback, hungry for empowerment and always taking a hands‑on approach? Well then we want to chat. quantilope automates consumer research to unlock high quality insights with speed & ease. We’re a fast growing organization looking for the right people to join our team.

What you will be doing

• Guiding clients through complex research needs through sophisticated online survey design.
• You delight and surprise our clients with bespoke and novel insights and approaches.
• Mentor and coach junior team members, sharing your broad expertise in market research.
• You train new customers on our software and inspire them to use it independently.
• Become a product expert and effectively respond to customer inquiries
• Act as a trusted partner, ensuring our software becomes an essential part of your clients' daily work.

Who you are

• You are passionate about quantitative market research and new, agile software technologies.
• You have earned a degree in economics, social sciences or psychology with a focus on market research, marketing or statistics.
• You have 3+ years of experience in survey-based marketing research (e.g. pricing, advertising impact, product innovation, packaging design, branding).
• You have strong theoretical and practical knowledge of study and questionnaire design.
• You have a firm grasp of quantitative methods like A/B tests, MaxDiff, TURF, Conjoint, Van Westendorp, and Implicit/System 1.
• You have exceptional project management skills and the ability to thrive under pressure.
• You have excellent consulting and communication skills with a winning presence.

Benefits of working at quantilope

• Flexible work environment: With flexible PTO, flexible working hours and remote/hybrid opportunities, we believe you can succeed from anywhere. Did we mention that everyone has the opportunity to work abroad for up to 6 weeks per year?
• Ongoing learning: With our dedicated learning budget for every employee and company-wide workshops with the best in the biz, we believe in providing our employees with all the tools they need to excel.
• Wellness is key: We offer full benefits (health, dental, and vision) as well as the support of certified mental health first aiders. We also have Quantiwell days which are global mental health days twice a year where the whole company takes a day for themselves.
• Diverse & inclusive community: Our team spans the globe, driving diverse ways of working and thinking. With the help of an incredible Community Committee, we are committed to advancing education and awareness.
• Planning for the future: At quantilope, we keep your financial wellness top of mind with a 401k program and a 3.5% annual match.
• Team bonding: Team offsites, summer and holiday parties.. .where in the world will we bring the team together next? We’re all working hard and know how important it is to have fun along the way.

Compensation: $80-90k Base Salary + 10% Bonus

About Us

Meet quantilope: Great people, innovative technology, and the foundation to create an impact. quantilope automates consumer research with AI-driven solutions to support data-driven decision making. Founded in 2014, we're recognized for our innovation and rapid growth. quantilope provide insights in brand awareness, market segmentation, advertising testing, product concepts, pricing analysis, and more for 300+ brands.

As a consumer research technology company, we know the importance of diversity not only in our data but also across our team. At quantilope, we celebrate and welcome all people regardless of their gender identity, age, sexual orientation, race, religion, or ethnicity. We strongly believe that best ideas come from sharing and collaborating across diverse perspectives and experiences.

Join us and let's see what we can build together!