Client Representative/Data Entry

Knox Services; San Diego (CA); On-site; Full time

Job summary

A leading legal support provider seeks a Client Representative in San Diego. Your role involves monitoring orders, processing billing documents, and facilitating communication between clients and field agents. Candidates must excel in a fast-paced, detail-oriented environment and possess strong organizational skills, with full training and benefits offered.

Benefits

Health benefits

Dental coverage

Vision insurance

Life insurance

PTO

Paid holidays

401K

Qualifications

• Highly organized with a sense of urgency.
• Fast-paced environment requiring attention to detail.
• Professional communication skills via phone and email.

Responsibilities

• Monitor 50-75 orders daily and update clients accordingly.
• Process completed orders for billing and input new orders.
• Handle urgent rush orders from clients.

Skills

Attention to detail

Time management

Organizational skills

Fast typing

Professional phone etiquette

Email etiquette

Tools

WORD

ADOBE

OUTLOOK

Job description

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Company Description

Knox Attorney Service has been in business for more than 40 years as a provider of litigation support, reprographics and document management services, as well as statewide courier/messenger service. We provide a wide array of services including service of process; court services; on-call courier/messenger service; skip trace and investigations; record retrieval; subpoena preparation; e-data discovery and database hosting; copy center & reprographics; digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services.

Company Description

Knox Attorney Service has been in business for more than 40 years as a provider of litigation support, reprographics and document management services, as well as statewide courier/messenger service. We provide a wide array of services including service of process; court services; on-call courier/messenger service; skip trace and investigations; record retrieval; subpoena preparation; e-data discovery and database hosting; copy center & reprographics; digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services.

The outstanding service we provide starts with our people. We make an extra effort to train and develop our staff of document professionals on the art of customer service. The tenure and professionalism of our staff is unparalleled in the document and legal services industry. We spend much effort training our people to develop our "home grown" leaders of the future. We believe investing our time and money to ensure that our people are knowledgeable and understand importance of our customers' businesses.

Job Description

Busy legal support provider

You would be monitoring 50-75 orders on a daily basis, get updates daily from field agents and communicating that with your clients, inputting all notes into our data base. Reviewing completed orders and processing them for billing. Taking calls from client on urgent rush orders. Inputting new orders to assist the data entry team.

Minimum starting pay is $18/hr or depending on experience. You will be reviewed at 90 days. Attendance and reliability are very important.

Qualifications

This is a fast paced environment. Attention to detail is very important on sensitive legal documents. Must be highly organized, have a sense of urgency, and good time management.

Fast typing speeds, familiar with WORD, ADOBE, OUTLOOK

Professional phone and email etiquette.

Additional Information

Full benefits, including health, dental, vision, Life/AD&D, FSA, PTO, paid holidays and 401K.

All your information will be kept confidential according to EEO guidelines.

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Legal Services

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