Client Representative

Arkansas Baptist Children & Family Ministries (ABCFM); Little Rock (AR); À distance; USD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Remote work

Résumé du poste

Arkansas Baptist Children & Family Ministries (ABCFM) is seeking a Remote Insurance Verification and Patient Accounts Specialist. This full-time role supports daily office operations by ensuring insurance accuracy and collecting patient financial responsibilities, all in a fully remote setting.

The ideal candidate is self-motivated, capable of working remotely, and maintains clear communication with the team to ensure timely reporting and patient service excellence.

Qualifications

• Must have high school diploma or GED.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Ability to multitask and meet deadlines.
• Comfortable working with computers and electronic reporting systems.

Responsabilités

• Verify patient insurance eligibility and benefits.
• Review insurance coverage, deductible, co-pays, and patient financial responsibilities.
• Collect patient co-pays, self-pay balances, and applicable deductible amounts.
• Run, review and maintain daily, weekly, and monthly reports as needed.
• Monitor accounts and identify outstanding balances or discrepancies.
• Communicate professionally with patients regarding insurance coverage and financial responsibilities.
• Maintain consistent communication and availability during regular business hours.
• Complete additional administrative duties as needed.

Connaissances

Attention to detail

Communication skills

Multitasking

Independent work

Remote work discipline

Formation

High School diploma or GED

Outils

Office software

Description du poste

Education Qualifications:

High School diploma or GED equivalent

Work Arrangement:

Fully Remote

Schedule:

Regular business hours; consistent availability is required.

Employment Type:

Full-time

Compensation:

$17 - $20 per hour, based on experience

Experience:

• Previous experience in a medical office, healthcare administration, insurance verification, or medical billing is preferred but not required.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Comfortable working with computers, office software, and electronic reporting systems.
• Ability to work independently and stay productive in a remote environment.
• Reliable internet connection and suitable workspace.
• Dependable, professional, and self-motivated.

Description of Ministry Position:

We are seeking a dependable, detail-oriented, and organized individual to join our team as a Remote Insurance Verification and Patient Accounts Specialist.

This position plays an important role in supporting daily office operations by ensuring insurance information is accurate, patient financial responsibilities are collected, and necessary reports are completed in a timely manner.

The Ideal candidate will be self-motivated, comfortable working remotely, and able to manage responsibilities independently while maintaining consistent communication and collaboration with our team.

Responsibilities of Ministry Position:

• Verify patient insurance eligibility and benefits
• Review insurance coverage, deductible, co-pays, and patient financial responsibilities
• Collect patient co-pays, self-pay balances, and applicable deductible amounts.
• Run, review and maintain daily, weekly, and monthly reports as needed.
• Monitor accounts and identify outstanding balances or discrepancies.
• Communicate professionally with patients regarding insurance coverage and financial responsibilities.
• Maintain consistent communication and availability during regular business hours.
• Complete additional administrative duties as needed.

We are looking for someone who takes pride in their work, demonstrates initiative, and understands the importance of accuracy, accountability, and excellent patient service.

The right candidate will be organized, reliable, professional, and able to take ownership of their responsibilities while working remotely as an integral part of our team.

ETHICAL BEHAVIOR:

All Living Well Professional Counseling employees are held to the highest ethical standard and agree to follow the AACC Code of Ethics, which can be found at https://www.aacc.net/wp-content/uploads/2017/10/AACC-Code-of-Ethics-Master-Document.pdf or a copy can be requested from office admin. This is in addition to the LWC Ethical Code of Conduct.

COMPLIANCE WITH POLICY:

All Living Well Professional Counseling employees are expected to review and adhere to all agency policies and to ask questions if they are uncertain about a policy.

TRAINING:

All Living Well Professional Counseling employees will complete orientation within the first 30 days of employment that includes a review of agency policies as well as specific training related to that employee’s job. Other trainings will be assigned based on the role of the counselor and the site at which he/she will work. Employees are expected to complete all trainings by the assigned due date.