Client Relationships Advisor – Banking Solutions

JPMorgan Chase & Co.; Washington; On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorgan Chase & Co. in Washington seeks a Relationship Banker to represent our brand with hospitality, offering thoughtful banking solutions and strong client service.

You will lead in acquiring, managing, and retaining relationships, using financial knowledge to address clients' needs and enhance their lives. Responsibilities include meeting with clients in person and by phone, guiding them to Chase technology, and collaborating with experts for complex needs.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries with proven success.
• Ability to create memorable experiences for our clients.
• Excellent communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Manage assigned clients and meet with them to build lasting relationships and tailor recommendations.
• Engage in clear, polite communication to understand and help clients and anticipate needs.
• Educate clients to use Chase technology solutions (Chase Mobile App, Chase.com, ATMs).
• Learn products and procedures quickly to consult on banking solutions and connect clients to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Client relationships

Excellent communication

Regulatory/compliance awareness

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Washington seeks a Relationship Banker to represent our brand with hospitality, offering thoughtful banking solutions and strong client service.

You will lead in acquiring, managing, and retaining relationships, using financial knowledge to address clients' needs and enhance their lives. Responsibilities include meeting with clients in person and by phone, guiding them to Chase technology, and collaborating with experts for complex needs.