Client Relationship Specialist – Banking Solutions

Bank of America; Saint Louis (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is hiring for a client-focused role focused on helping clients with transactions across self-service channels, including mobile and online banking. You will conduct cash transactions, educate clients on digital tools, and connect them to appropriate financial solutions to meet their goals.

The position emphasizes relationship-building, adherence to laws and regulations, and delivering an excellent client experience across the branch network.

Qualifications

• Is enthusiastic, highly motivated self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships and get things done.
• Confident in identifying solutions for clients and communicating clearly.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to do what is right for clients and the bank.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Job description

Bank of America is hiring for a client-focused role focused on helping clients with transactions across self-service channels, including mobile and online banking. You will conduct cash transactions, educate clients on digital tools, and connect them to appropriate financial solutions to meet their goals.

The position emphasizes relationship-building, adherence to laws and regulations, and delivering an excellent client experience across the branch network.