Client Relationship Pro: Banking and Digital Solutions

U.S. Bank; Maple Valley (WA); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Parental Leave

401(k)

Paid Vacation

Holiday opportunities

Adoption assistance

Sick leave

Job summary

U.S. Bank in the United States is seeking a Client Relationship Consultant who will engage customers across in-person, by appointment and virtual channels to understand their financial goals and offer tailored deposit and loan solutions.

You will open new accounts, educate clients on digital tools, collaborate with branch teams, and ensure accurate processing while maintaining regulatory compliance throughout the customer journey.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience or equivalent training.
• Strong customer service and interpersonal skills.

Responsibilities

• Build and foster client relationships through proactive outreach and follow-up.
• Engage and communicate with clients to identify their financial needs.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking tools and self-service options and ensure accurate processing.

Skills

Relationship building

Customer service

Communication

Digital banking

Education

High school diploma or equivalent

Tools

CRM systems

Digital banking platforms

Job description

U.S. Bank in the United States is seeking a Client Relationship Consultant who will engage customers across in-person, by appointment and virtual channels to understand their financial goals and offer tailored deposit and loan solutions.

You will open new accounts, educate clients on digital tools, collaborate with branch teams, and ensure accurate processing while maintaining regulatory compliance throughout the customer journey.