Client Relationship Manager(25)

Oasis Resource Management Pvt Ltd; Town of Delhi (NY); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Oasis Resource Management Pvt Ltd is seeking a Client Relationship Manager to build and maintain strong relationships with our clients. You will be the main point of contact, ensuring they receive timely updates, support, and guidance throughout their journey with us.

Ideal candidates are confident, communicative, and dedicated to helping clients succeed, with experience in client servicing or relationship management and a solid command of English.

Qualifications

• Strong interpersonal and communication skills are essential.
• Ability to understand client needs and provide solutions.
• Excellent problem-solving and conflict-resolution abilities.
• Organized, detail-oriented with strong follow-up discipline.
• Comfortable with client calls, meetings, and reporting.
• Ability to manage multiple clients under pressure.

Responsabilités

• Build and maintain strong relationships with clients.
• Serve as the main point of contact for clients.
• Provide timely updates, support, and guidance throughout their journey.
• Coordinate client calls and meetings and prepare reports.
• Track client progress and ensure satisfaction.

Connaissances

Interpersonal skills

Communication skills

Client needs assessment

Problem solving

Organization

Client reporting

Time management

Stress management

Formation

Bachelor's degree in Business, Marketing, or a related field

Outils

CRM software

Client tracking tools

Description du poste

Client Relationship Manager

We are looking for a Client Relationship Manager who can build and maintain strong relationships with our clients. You’ll be the main point of contact, ensuring they receive timely updates, support, and guidance throughout their journey with us. This role is perfect for someone who is confident, communicative, and genuinely enjoys helping others.

Required Knowledge, Skills, and Abilities

• Strong interpersonal and communication skills
• Ability to understand client needs and provide appropriate solutions
• Excellent problem‑solving and conflict‑resolution abilities
• Organized and detail‑oriented with follow‑up discipline
• Comfortable with client calls, meetings, and reporting
• Ability to work under pressure and manage multiple clients

Education and Experience

• Bachelor's degree in Business, Marketing, or a related field
• 1 to 3 years of experience in client servicing or relationship management
• Experience in the immigration, education, or service industry is a plus
• Strong command over spoken and written English
• Familiarity with CRM systems and client tracking tools