Client Relationship Manager

Stewart Title; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Stewart Title, a leader in the real estate services industry, is looking for a professional to provide title, closing, and appraisal solutions. The role involves managing client relationships, ensuring service quality, and applying knowledge of industry standards while working collaboratively with production teams. Join a company committed to your growth and offering a vast array of benefits, including health insurance and a 401(k) plan.

Benefits

Competitive benefits package

Health and wellness insurance options

Paid time off

401(k) with company match

Employee stock purchase program

Employee discounts

Qualifications

• Bachelor's degree preferred.
• Typically requires 2+ years of related work experience.
• Knowledge of USPAP guidelines and appraisal laws.

Responsibilities

• Manage strategic business relationships and support clients.
• Liaise between clients and production teams for quality service.
• Analyze and solve moderately complex problems.

Skills

Client Management

Problem Solving

Communication

Education

Bachelor's degree in relevant field

Job description

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Provides Nationwide title, closing, settlement and appraisal solutions for mortgage lenders. Responsible for the assessment and valuation of properties based on Uniform Standard of Professional Appraisal Practice (USPAP) guidelines, federal and state appraisal laws.
Job Responsibilities

• Responsible for managing strategic business relationships and providing ongoing support to clients
• Serves as the liaison between clients and Stewart production teams to ensure high quality customer service
• Possesses and applies knowledge of Stewart product lines along with thorough knowledge of client's business
• Monitors account production to drive customer satisfaction and ensure service and work quality provided meets or exceeds established service levels
• Performs a range of assignments and may lead projects within own discipline
• Applies working knowledge of business and best practices gained through understanding of key business drivers and recognition of how own area integrates within organization
• Works within broad guidelines and polices to accomplish objectives and goals
• Solves moderately complex to complex problems and analyzes possible solutions using technical experience, judgement and precedents
• Explains complex and/or sensitive information in a straightforward manner
• Acts as a resource for colleagues, provides guidance to less experienced team members
• Individual contributor working with limited oversight
• Performs all other duties as assigned by management

Education

• Bachelor’s degree in relevant field preferred

Experience

• Typically requires 2+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [e-mail].

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.