Client Relationship Manager

Kforce Inc; Sterling (VA); On-site; USD 85,000 - 125,000; Full time

Job summary

Kforce Inc. is seeking a highly motivated Client Relationship Manager in Sterling, VA to grow revenue within existing key accounts and identify new opportunities across departments, engaging decision-makers to position Kforce as the staffing vendor of choice.

You will manage pipelines, collaborate with recruiters, and guide clients through interview processes, counter-offers, and contract terms to ensure win-win outcomes and high customer satisfaction.

Qualifications

• Minimum 2-5 years of consultative sales experience within a large company.
• Experience within technology staffing or consulting is a plus.
• Bachelor's Degree is preferred.
• Strong time management and organizational skills.
• Ability to navigate complex sales cycles and engage at Director, VP, and C-level levels.

Responsibilities

• Promote Kforce Staffing Services and Partner Solutions with ROI-focused presentations.
• Develop and execute in-region or vertical field marketing campaigns to drive awareness and leads.
• Qualify and prioritize new orders; negotiate bill rates, contract terms, and fees.
• Ensure client expectations on job orders are set and followed; conduct follow-ups for satisfaction.
• Identify customer needs; spend time at client sites, at outings, and networking events.

Skills

Proven sales track record

Manage complex sales cycles

Drive for results

Self-motivation and time management

2-5 years consultative sales

Adaptability

Education

Bachelor's Degree

Job description

Kforce is looking for a highly passionate and driven Sales Professional with proven ability to build upon existing relationships within Key Accounts while identifying new opportunities across various departments. This role drives the growth of the Firm through identification and engagement of current and prospective decision-makers, with an end goal of engaging Kforce as their staffing vendor of choice.

About the Role

The Client Relationship Manager takes ownership of revenue generation, develops new opportunities, manages pipelines and executes account strategies. This position demands an exceptional balance of drive and commitment, coupled with exemplary interpersonal skills, topped off with a win-win mindset.

Responsibilities

• Promote Kforce Staffing Services and Partner Solutions using appropriate value based sales approaches and techniques, including team and/or consultative presentations that demonstrate ROI.
• Help develop and execute in-region or vertically-focused field marketing campaigns to drive awareness and lead generation.
• Qualify and prioritize new orders. Negotiate with client to establish appropriate bill rates, contract terms, and fees.
• Ensure client expectations regarding job orders are set and maintained; conduct follow-up activities with client contacts to ensure customer satisfaction.
• Identify customer needs; be continuously alert and responsive to changing customer business environment and needs. This will require spending time at the client site, client outings, and networking events.
• Provide coaching and advice to the client through the interview process, to include counter-offers.
• Work closely with recruiters in efforts related to candidate activities including quality assurance, candidate follow-up, candidate retention and extension, lead generation, re-marketing, and assignment end.
• Manage and submit accurate sales activity and monthly forecasting of revenue into the CRM platform.

Qualifications

• Bachelor's Degree is preferred

Required Skills

• Proven track record of consistent earnings and over-achievement in past and current Account Executive roles.
• Manage complex sales-cycles across our vertical offerings and present those to Director, VP, and C-level executives.
• Exhibit strong drive for results and success; convey a sense of urgency to achieve outcomes and exceed expectations; persist despite obstacles, setbacks and competing influences.
• Ability to self-motivate and self-direct. Possess strong time management and organizational skills.
• Minimum 2-5 years of consultative sales experience within a large company, experience within the technology staffing or consulting industry is a plus.
• Adaptable to new challenges and changes

Preferred Skills

Experience within the technology or consulting industry