Client Relationship Coordinator – Law Firm (In-Person)

Messerli Kramer, P.A.; Plymouth (MN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA Accounts

401(k) with 4% match

Paid time off

Paid holidays

Life Insurance

Employee Assistance Program

Free parking

Onsite restaurant

Onsite gym

Job summary

Messerli Kramer, a trusted Twin Cities law firm since 1965, is seeking a full-time, in-person Client Relationship Coordinator for our Plymouth, MN office. The role is to be the primary relationship contact and account owner for assigned clients, coordinating with internal teams to address client needs accurately and on time.

Responsibilities include participating in monthly calls, audits, and visits, plus ongoing client communications.

Qualifications

• High School Diploma/GED required.
• 2+ years of office or client services experience.
• Experience handling high volume of email communications.
• Experience handling high volume of electronic data files.
• Legal experience preferred.

Responsibilities

• Provide excellent communication to all clients and resolve issues.
• Coordinate with teams to respond to client audit requests and questionnaires by deadlines.
• Participate in monthly calls, remote audits and on-site visits.
• Review and respond to client inquiries to ensure timely solutions.
• Track deadlines to meet client requirements.
• Communicate with clients to evaluate satisfaction and identify upcoming needs.

Skills

Excellent communication

Attention to detail

Time management

Professionalism

Multitasking

Education

High School Diploma/GED

Tools

Outlook

Excel

Word

Job description

Messerli Kramer, a trusted Twin Cities law firm since 1965, is seeking a full-time, in-person Client Relationship Coordinator for our Plymouth, MN office. The role is to be the primary relationship contact and account owner for assigned clients, coordinating with internal teams to address client needs accurately and on time.

Responsibilities include participating in monthly calls, audits, and visits, plus ongoing client communications.