Client Relationship Consultant – Digital Banking Advisor

U.S. Bank; Gresham (OR); On-site; USD 30,307 - 37,195; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Job summary

U.S. Bank is hiring a Client Relationship Consultant in Gresham, OR. You will engage customers through in-person, appointment, and virtual channels, offering tailored guidance and explaining our deposit, loan, and digital solutions.

You will build trust by understanding client needs, processing accounts, and educating them on self-service tools, while collaborating with branch teams for optimal outcomes.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of job-related retail banking experience or a combination of experience and training.

Responsibilities

• Engage clients across in-person, by appointment, and virtual channels to provide tailored banking guidance.
• Open new consumer and business accounts and process service requests; assist with credit applications as needed.
• Educate clients on deposits, loans, and digital self-service options; recommend solutions based on their goals.
• Proactively build relationships through outreach and follow-up to understand clients' financial needs.

Skills

Relationship building

Communication skills

Banking product knowledge

Customer service

Digital products

Bilingual (English/Spanish)

Education

High school diploma

Job description

U.S. Bank is hiring a Client Relationship Consultant in Gresham, OR. You will engage customers through in-person, appointment, and virtual channels, offering tailored guidance and explaining our deposit, loan, and digital solutions.

You will build trust by understanding client needs, processing accounts, and educating them on self-service tools, while collaborating with branch teams for optimal outcomes.