Client Relationship Banking Pro

Truist; High Point (NC); On-site; USD 34,000 - 46,000; Full time

Job summary

Truist is seeking a customer-focused Teller in North Carolina to provide accurate transactions and superior client experiences. You will educate clients on digital banking options, assist with outbound outreach, and support the sales process while upholding risk controls.

The role requires a high school diploma, 2+ years of teller or cash handling experience, and strong interpersonal skills. Flexibility for travel and occasional extended hours is expected.

Qualifications

• High school diploma or equivalent required.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and software for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications such as Microsoft Office.
• Ability to travel for temporary staffing or locale changes.
• Weekend and/or extended hours with occasional travel may be required.

Responsibilities

• Provide a distinctive client experience with courteous conversation and accurate transactions.
• Educate clients on digital self-service solutions like ATMs and Online/Mobile banking.
• Support sales by outbound client outreach and identifying needs or opportunities.
• Understand Integrated Relationship Management (IRM) for Truist solutions.
• Participate in Truist Retail Community Bank Leadership routines.
• Attend trainings to advance product knowledge and service.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new accounts and issue resolution.

Skills

Teller experience

Sales experience

Interpersonal skills

PC proficiency

Multi-tasking

Microsoft Office

Travel flexibility

Weekend hours

Banking experience

Education

High school diploma or equivalent

Job description

Truist is seeking a customer-focused Teller in North Carolina to provide accurate transactions and superior client experiences. You will educate clients on digital banking options, assist with outbound outreach, and support the sales process while upholding risk controls.

The role requires a high school diploma, 2+ years of teller or cash handling experience, and strong interpersonal skills. Flexibility for travel and occasional extended hours is expected.