Client Relationship Banker & Lending Advisor

Truist; Hanover (York County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid time off

Job summary

Truist in the United States seeks a Branch Customer Service Associate to deliver an industry-leading client experience in person and by phone, developing new and existing relationships through consultative conversations and referrals to internal partners. You may perform teller duties as needed and support sales targets with a focus on client satisfaction.

The role requires a high school diploma, 2 years of sales/service experience, strong communication, basic MS Office skills, and the ability

Qualifications

• High school diploma or equivalent required.
• 2 years of client sales and service experience.
• Excellent interpersonal and communication skills.
• Proficiency with basic computer applications (Microsoft Office).
• Ability to multi-task under time constraints.
• Ability to travel to accommodate staffing needs and weekend/extended hours.

Responsibilities

• Provide industry-leading client service in person and over the phone.
• Develop and expand client relationships through consultative conversations and referrals.
• Assist with teller duties as needed.
• Support meeting branch and sales targets by promoting products and services.
• Refer complex needs to internal specialists as appropriate.
• Adhere to internal controls and policies.

Skills

Client sales & service

Interpersonal skills

Communication skills

MS Office proficiency

Multi-tasking

Time management

Travel willingness

Weekend hours

Education

High school diploma or equivalent

Associate degree or higher (preferred)

Tools

Microsoft Office

Job description

Truist in the United States seeks a Branch Customer Service Associate to deliver an industry-leading client experience in person and by phone, developing new and existing relationships through consultative conversations and referrals to internal partners. You may perform teller duties as needed and support sales targets with a focus on client satisfaction.

The role requires a high school diploma, 2 years of sales/service experience, strong communication, basic MS Office skills, and the ability