Client Relationship Banker II (Digital-First)

U.S. Bank; Cheyenne (WY); On-site; USD 62,911,000 - 76,851,000; Full time

Benefits offered by this job

Healthcare benefits

Life insurance

Disability protection

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to connect with customers across in-person, by appointment, and virtual channels, delivering trusted guidance with a digital first mindset. You will open accounts, assess needs, and educate clients on deposit and loan products while building long-term relationships.

The role requires strong communication, retail banking knowledge, and the ability to thrive in a busy branch environment, with emphasis on customer service and proactive outreach.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Engage clients across multiple channels to provide banking guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and services.
• Promote digital products and self-service options to meet clients' needs.

Skills

Relationship building

Communication

Customer service

Digital banking

Sales campaigns

Banking policies

Self-service tech

NMLS registration

Job description

U.S. Bank is seeking a Relationship Banker to connect with customers across in-person, by appointment, and virtual channels, delivering trusted guidance with a digital first mindset. You will open accounts, assess needs, and educate clients on deposit and loan products while building long-term relationships.

The role requires strong communication, retail banking knowledge, and the ability to thrive in a busy branch environment, with emphasis on customer service and proactive outreach.