Client Relationship Banker - Growth & Solutions

Bank of America; Seattle (WA); On-site; USD 38,000 - 52,000; Full time

Job summary

Bank of America in Seattle seeks a client-focused associate to educate and assist clients with self-service banking options, including ATM, online, and mobile platforms. You will process cash transactions, manage center traffic, and build relationships to meet clients' financial goals.

Strong communication, problem-solving, and adaptability are essential, along with willingness to work weekends or extended hours at multiple center locations as needed.

Qualifications

• Demonstrates adaptability and a customer-focused mindset.
• Strong business sense and problem-solving abilities.
• Excellent verbal communication and relationship-building skills.
• Ability to educate clients on self-service banking technologies (ATM, online/mobile).
• Willingness to work weekends or extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes to act in the client's and bank's best interests, compliant with laws and regulations.
• Grows knowledge by collaborating with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls; drives client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate’s Degree (e.g., business management, business administration or finance)

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Seattle seeks a client-focused associate to educate and assist clients with self-service banking options, including ATM, online, and mobile platforms. You will process cash transactions, manage center traffic, and build relationships to meet clients' financial goals.

Strong communication, problem-solving, and adaptability are essential, along with willingness to work weekends or extended hours at multiple center locations as needed.