Client Relationship Banker — Empower Clients’ Finances

Bank of America; Columbus (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America in the United States is seeking an associate to engage clients in the lobby, educate them on self-service options, and efficiently process cash transactions. You will build relationships, identify client needs, and connect them with financial solutions through ATM, online and mobile banking.

This role requires adaptability, strong communication, and the ability to work weekends or extended hours across a network of centers, with a focus on the client experience and regulatory

Qualifications

• Exhibits a strong work ethic and results orientation.
• Effectively builds relationships with clients to meet financial needs.
• Demonstrates clear communication and comfort engaging diverse clients.
• Learns and adapts to new information and technology platforms.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to serve clients and comply with laws.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls; drives client experience.
• Manages cash responsibilities.

Skills

Customer Focus

Relationship Building

Communication

Problem Solving

Adaptability

Time Management

Sales Orientation

Self-Starter

Education

High School Diploma

Bachelor's Degree

Job description

Bank of America in the United States is seeking an associate to engage clients in the lobby, educate them on self-service options, and efficiently process cash transactions. You will build relationships, identify client needs, and connect them with financial solutions through ATM, online and mobile banking.

This role requires adaptability, strong communication, and the ability to work weekends or extended hours across a network of centers, with a focus on the client experience and regulatory