Client Relationship Banker — Elevate Financial Lives

Bank of America; Chino Hills (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America is hiring a Financial Center Associate to engage clients in the lobby, educate them on self-service options, and assist with cash transactions. You will process transactions accurately, build relationships to address financial goals, and support a positive client experience while following bank policies and regulatory requirements.

The role may involve working weekends or extended hours and could move between financial centers within commuting distance as business needs require.

Qualifications

• Customer-focused professional with ability to identify client needs.
• Experience handling cash with accuracy and security.
• Ability to educate clients on self-service banking options (ATM, online/mobile).

Responsibilities

• Executes bank risk culture and aims for operational excellence.
• Builds client relationships to meet financial needs.
• Follows processes to act in the client and bank's best interest; adheres to laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.

Skills

Customer Focus

Cash Handling

Relationship Building

Sales Experience

Communication

Problem Solving

Education

High School Diploma or GED

Job description

Bank of America is hiring a Financial Center Associate to engage clients in the lobby, educate them on self-service options, and assist with cash transactions. You will process transactions accurately, build relationships to address financial goals, and support a positive client experience while following bank policies and regulatory requirements.

The role may involve working weekends or extended hours and could move between financial centers within commuting distance as business needs require.