Client Relationship Banker: Elevate Clients’ Financial Lives

Bank of America; Kentucky; On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking a front-line lobby professional to engage clients, educate them on self-service options, and process cash transactions as needed. You will build relationships, uncover financial needs, and connect clients to the right banking solutions.

The role emphasizes risk-aware operations, strong client service, and collaboration across teams to deliver a seamless banking experience. This is an on-site, full-time position requiring weekend coverage in some locations.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and results focus.
• Collaborates effectively to build relationships and get things done.
• Delivers an experience that improves clients' financial lives and educates on self-service banking options.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development Pipeline

Prospecting Referral Identification

Education

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America is seeking a front-line lobby professional to engage clients, educate them on self-service options, and process cash transactions as needed. You will build relationships, uncover financial needs, and connect clients to the right banking solutions.

The role emphasizes risk-aware operations, strong client service, and collaboration across teams to deliver a seamless banking experience. This is an on-site, full-time position requiring weekend coverage in some locations.