Client Relationship Banker - Elevate Clients' Finances

Bank of America; Orange Park (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America Corporation in Florida is seeking a customer-focused associate to engage clients, educate on self-service banking, and process cash transactions. You will build relationships, manage center flow, and collaborate with experts in lending and investments to meet clients’ financial goals.

The role requires strong communication, adaptability, and a commitment to following legal guidelines. Weekend availability and flexible hours may be required to support branch operations.

Qualifications

• Proven self-starter with strong work ethic and results focus.
• Ability to learn and adapt to new information and technology platforms.
• Confident in educating clients on self-service banking transactions.
• Strong communication skills for engaging all clients.
• Follows processes and legal guidelines in daily activities.

Responsibilities

• Engages clients in the lobby to educate on self-service resources and transactions.
• Processes cash transactions accurately and efficiently for clients.
• Builds relationships to meet clients' financial needs.
• Drives the client experience and ensures excellent service.
• Manages center traffic, appointments, and outbound calls.
• Collaborates with specialists in small business, lending, and investments.

Skills

Adaptability

Customer focus

Oral communications

Problem solving

Relationship building

Client experience branding

Client management

Pipeline management

Prospecting

Referral management

Education

High School Diploma

Bachelor’s degree or business-related Associate’s degree

Job description

Bank of America Corporation in Florida is seeking a customer-focused associate to engage clients, educate on self-service banking, and process cash transactions. You will build relationships, manage center flow, and collaborate with experts in lending and investments to meet clients’ financial goals.

The role requires strong communication, adaptability, and a commitment to following legal guidelines. Weekend availability and flexible hours may be required to support branch operations.