Client Relationship Banker (Bilingual)

Bank of America; Jacksonville (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Bank of America in Jacksonville is seeking a proactive Client Advisor to serve as the first point of contact for financial center clients, helping uncover personal banking needs and connect clients with specialists.

You will deepen relationships through platform services, support self-service transactions, and maintain high standards of client care, with weekend/extended hours as required. Bilingual English/Spanish required; notary eligibility is a plus.

Qualifications

• Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment.
• Bilingual in English and Spanish.
• Strong written and verbal communications skills.
• Willing to work weekends and/or extended hours, at multiple locations as needed.
• Ability to learn and adapt to new information and platforms.
• Notary commission or ability to obtain one within a few months.

Responsibilities

• Provide first contact for financial center clients and uncover personal banking needs.
• Offer appropriate solutions and connect clients to specialists.
• Deepen client relationships through platform services and self-service tools.
• Support clients with self-service or transactional activities with accuracy.
• Maintain regulatory compliance and follow approved processes.

Skills

Sales experience

Bilingual English/Spanish

Client relationship building

Communications

Time management

Problem solving

Adaptability

Notary commission within months

Weekend availability

Education

High School Diploma / GED

Associate's or Bachelor's degree in business/finance or related field

Job description

Bank of America in Jacksonville is seeking a proactive Client Advisor to serve as the first point of contact for financial center clients, helping uncover personal banking needs and connect clients with specialists.

You will deepen relationships through platform services, support self-service transactions, and maintain high standards of client care, with weekend/extended hours as required. Bilingual English/Spanish required; notary eligibility is a plus.