Client Relationship Banker

Bank of America; Waldorf (MD); On-site; USD 3,444,000 - 3,815,952; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America in the United States is hiring for an in-branch client associate focused on greeting customers, educating on self-service banking, and processing cash transactions with accuracy and care.

You will build client relationships, follow established procedures in compliance with laws, and collaborate with specialists in lending, small business and investments to meet customer financial needs.

Qualifications

• Must be an enthusiastic self-starter with a strong work ethic and results orientation.
• Ability to learn and adapt to new information and technology platforms.
• Confident in educating clients on banking self-service options (ATM, online, mobile).

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to do what is right for clients and the bank, conforming to laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages branch traffic, appointments, and outbound calls; drives the client experience.

Skills

Customer focus

Communication

Problem solving

Relationship building

Sales aptitude

Self-motivation

Team collaboration

Education

High School Diploma / GED

Bachelor's degree (desirable)

Job description

Bank of America in the United States is hiring for an in-branch client associate focused on greeting customers, educating on self-service banking, and processing cash transactions with accuracy and care.

You will build client relationships, follow established procedures in compliance with laws, and collaborate with specialists in lending, small business and investments to meet customer financial needs.