Relationship Banker: Client Solutions & Growth

Bank of America; Riverside (CA); On-site; USD 34,440 - 37,195; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Job summary

Bank of America is seeking a customer-focused associate to engage clients at the in-branch lobby, educate them on self-service resources, and process cash transactions accurately. You will build relationships to understand financial needs and connect clients to solutions that meet their goals.

The role requires strong communication, adaptability, and the ability to work within standard processes while maintaining compliance.

Qualifications

• Enthusiastic, self-starter with a strong work ethic and results focus.
• Collaborates effectively to build relationships and drive outcomes.
• Learns quickly and adapts to new information and technology platforms.
• Educates clients on basic self-service banking options such as ATM/online/mobile banking.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service banking.
• Process cash transactions accurately and efficiently for clients.
• Build relationships to meet financial needs and connect clients to solutions.
• Manage bank center traffic, appointments, and outbound calls.
• Represent the client experience and uphold risk and regulatory standards.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Bachelor's Degree or business-relevant Associate's Degree

Job description

Bank of America is seeking a customer-focused associate to engage clients at the in-branch lobby, educate them on self-service resources, and process cash transactions accurately. You will build relationships to understand financial needs and connect clients to solutions that meet their goals.

The role requires strong communication, adaptability, and the ability to work within standard processes while maintaining compliance.