Client Banking & Relationship Advisor

Bank of America; Alexandria (VA); On-site; USD 71,635,000 - 76,705,000; Full time

Benefits offered by this job

Benefits eligible

Industry-leading benefits

Job summary

Bank of America in the United States is seeking a client-focused associate to engage clients in the lobby, educate on self-service options, and process transactions with accuracy. You will handle cash, build relationships, and connect clients to banking solutions that meet their financial goals.

This role emphasizes in-office presence with flexible guidelines based on role requirements, and involves weekend/extended hours as needed.

Qualifications

• Enthusiastic, highly motivated self-starter focused on results and client interests.
• Collaborates effectively to build relationships and get things done.
• Delivers a client experience that improves clients' financial lives.
• Educates clients on self-service banking solutions and basic transactions.

Responsibilities

• Executes risk culture and strives for operational excellence.
• Builds relationships to meet clients' financial needs.
• Follows processes and guidelines to act in the best interest of clients and the bank.
• Grows knowledge by collaborating with experts in lending, investments, and small business.
• Manages center traffic, appointments, and outbound calls.

Skills

Strong work ethic

Relationship building

Communication skills

Problem solving

Self-service education

Time management

Flexibility

Sales experience

Cash handling

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's degree or business-related associate degree

Job description

Bank of America in the United States is seeking a client-focused associate to engage clients in the lobby, educate on self-service options, and process transactions with accuracy. You will handle cash, build relationships, and connect clients to banking solutions that meet their financial goals.

This role emphasizes in-office presence with flexible guidelines based on role requirements, and involves weekend/extended hours as needed.