Client Relationship Banker

Bank of America; Glen Allen (VA); On-site; USD 33,000 - 42,000; Full time

Job summary

Bank of America is hiring for a Client Service Associate in our financial center. You will engage clients in the lobby, educate them on self-service options, and process cash transactions accurately.

The role emphasizes building relationships and delivering a trusted banking experience. You will follow procedures, meet regulatory standards, and partner with experts in lending and investments to connect clients with the right solutions.

Qualifications

• Enterprising self-starter with a strong work ethic focused on results.
• Builds relationships and collaborates effectively.
• Able to work weekends/extended hours.
• Comfortable using self-service banking tech.
• Ability to learn new information and tech platforms.

Responsibilities

• Executes the bank's risk culture and drives operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to comply with laws.
• Grows knowledge by partnering with experts in small business, lending, investments.
• Manages center traffic, appointments, outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

High School Diploma / GED

Job description

Bank of America is hiring for a Client Service Associate in our financial center. You will engage clients in the lobby, educate them on self-service options, and process cash transactions accurately.

The role emphasizes building relationships and delivering a trusted banking experience. You will follow procedures, meet regulatory standards, and partner with experts in lending and investments to connect clients with the right solutions.