Client Relationship Banker

TD Bank Group; Cranford (NJ); On-site; USD 33,000 - 43,000; Full time

Job summary

TD Bank Group in Cranford, New Jersey, is seeking a customer-focused role to provide everyday banking support and client service. You will guide clients through transactions, open basic accounts, and refer complex needs to specialists while maintaining accuracy and compliance.

The role requires a high school diploma or GED and 1+ years of client-facing experience. Working hours include evenings, weekends, and holidays, with Microsoft Office proficiency and notary preferred.

Qualifications

• High school diploma or GED required.
• 1+ years demonstrated experience working with clients.
• Ability to work during evenings, weekends and holidays as scheduled.
• Proficient in Microsoft Office.
• Notary License preferred.

Responsibilities

• Orchestrates the overall client experience by managing client flow and inquiries.
• Delivers accurate everyday banking and suggests appropriate partner referrals.
• Educates clients on banking products and digital capabilities to enhance convenience.
• Maintains compliance with policies and risk standards in daily operations.
• Provides exceptional customer service and supports relationship building with clients.

Skills

Customer service

Cash handling

Communication

Education

High school diploma or GED

Job description

TD Bank Group in Cranford, New Jersey, is seeking a customer-focused role to provide everyday banking support and client service. You will guide clients through transactions, open basic accounts, and refer complex needs to specialists while maintaining accuracy and compliance.

The role requires a high school diploma or GED and 1+ years of client-facing experience. Working hours include evenings, weekends, and holidays, with Microsoft Office proficiency and notary preferred.