Client Relationship Advisor – Banking & Growth

Bank of America; Williamstown (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in the United States seeks a client-focused associate to engage customers in the lobby, educate them on self-service banking, and accurately process cash transactions. You will build relationships, follow compliant processes, and coordinate with specialists in lending and investments to meet financial goals.

The role requires a proactive, energetic individual who can work weekends or extended hours as needed and deliver an excellent client experience across the branch network.

Qualifications

• Strong work ethic with a results-driven attitude.
• Effective collaboration to get things done and build relationships.
• Able to learn and adapt to new information and technology platforms.
• Comfortable educating clients on self-service banking options such as ATM, online and mobile banking.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to act in the client's and bank's best interests, complying with laws and regulations.
• Grows business knowledge by collaborating with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls to drive the client experience.
• Manages cash responsibilities and ensures accurate handling.

Skills

Adaptability

Problem Solving

Client Focus

Relationship Building

Oral Communication

Time Management

Education

High School Diploma / GED

Job description

Bank of America in the United States seeks a client-focused associate to engage customers in the lobby, educate them on self-service banking, and accurately process cash transactions. You will build relationships, follow compliant processes, and coordinate with specialists in lending and investments to meet financial goals.

The role requires a proactive, energetic individual who can work weekends or extended hours as needed and deliver an excellent client experience across the branch network.