Client Relationship Advisor

U.S. Bank; Indiana (PA); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

Retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to build trust-based client partnerships by meeting face to face and advising on banking needs.

You will open accounts, originate loans, and guide customers through digital products while delivering excellent service. You’ll develop collaborative partnerships with branch teams, educate clients on deposits, loans, and self-service tools, and stay compliant with NMLS licensing requirements.

Qualifications

• High school diploma or equivalent.
• 4–5 years of retail banking experience or equivalent training.
• Able to obtain NMLS registration as required.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.

Skills

Relationship building

Customer service

Communication

Sales experience

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build trust-based client partnerships by meeting face to face and advising on banking needs.

You will open accounts, originate loans, and guide customers through digital products while delivering excellent service. You’ll develop collaborative partnerships with branch teams, educate clients on deposits, loans, and self-service tools, and stay compliant with NMLS licensing requirements.