Client Relationship Advisor

Bank of America; Cambridge (MA); Presencial; USD 52.000 - 56.000; Jornada completa

Descripción de la vacante

Bank of America in Cambridge, MA is seeking a Customer Service Associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships to meet financial needs while following bank policies and regulatory requirements.

The role requires strong communication, problem solving, and the ability to work weekends or extended hours. Previous cash handling and sales experience are a plus.

Formación

• High School Diploma or equivalent.
• Six months of cash handling experience.
• Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance.

Responsabilidades

• Engages clients in the lobby to educate and assist with transactions.
• Processes cash transactions accurately and efficiently.
• Builds relationships to meet clients' financial needs.
• Drives the client experience and adheres to bank processes and regulations.

Conocimientos

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Educación

High School Diploma / GED

Descripción del empleo

Bank of America in Cambridge, MA is seeking a Customer Service Associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships to meet financial needs while following bank policies and regulatory requirements.

The role requires strong communication, problem solving, and the ability to work weekends or extended hours. Previous cash handling and sales experience are a plus.