Client Relations Specialist - Queen Creek

8090 TAG Veterinary Support Services LLC; Queen Creek (AZ); Presencial; USD 23.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO 3 weeks

7 paid holidays

Uniform allowance

Health, Dental, Vision, and HSA

Paid parental leave

Hands-on training & mentorship

Growth opportunities

Descripción de la vacante

Lovet Pet Health Care is hiring a Client Relations Specialist (Front Desk Receptionist) to join our Arizona animal hospital. You’ll be the first and last face clients see, greeting pets and their families with warmth and compassion.

You’ll handle questions, assist with payments, update records, retrieve prescriptions, and help with pet supplies in a supportive team environment across our Lovet network. Schedule: Friday–Monday.

Formación

• Greeting patients and clients with a warm, friendly demeanor.
• Answer questions or refer to a team member when needed.
• Comfort with basic payments and transactions.
• High school diploma or equivalent preferred.

Responsabilidades

• Greet patients and clients at the front desk.
• Answer questions and refer to appropriate team member.
• Update patient records.
• Process payments.
• Retrieve prescriptions.
• Assist with pet supply and grooming purchases.
• Maintain a clean, organized front lobby.

Conocimientos

Interpersonal communication

Customer service

Professional phone etiquette

Basic office skills

Educación

High school diploma or equivalent

Descripción del empleo

We're hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal hospital.

Schedule: Friday-Monday. Salary: $17 - $21.50 / hour.

Benefits of being part of the Lovet team:

• 3 weeks of Paid Time Off in your first year
• 7 paid holidays
• Scrub/uniform allowance
• Health, Dental, Vision, and HSA
• Paid parental leave
• Hands on training and mentorship
• Personal and professional development and opportunities for growth

How You’ll Make a Difference:

• As a Client Relations Specialist (receptionist), you are often the first and last face our clients see.
• When you join the Lovet team, you will help create positive, lasting impressions and build trust and loyalty with patients
• Greeting patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor
• Help answer any questions a client may have, including referring them to another team member if needed
• Update patient records
• Collect and process payments
• Retrieve prescriptions
• Assist clients with pet supply and grooming purchases
• Maintain the front lobby area in a clean, neat, and orderly manner

How You’ll Succeed:

• Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion
• Have strong interpersonal and oral communication skills.
• Have basic office skills such as typing, filing, and professional phone etiquette.
• Have your high school diploma or equivalent (preferred)

About Lovet Pet Health Care:

In 1984, we opened the doors of our first animal hospital – and today, our family has grown to include over 20 locations across Arizona, Chicago and Michigan. Together, our network offers outstanding healthcare for pets, provided by a team of more than 500 veterinary care professionals.

In 1984, we opened the doors of our first animal hospital – and today, our family has grown to include over 27 locations across Arizona, Chicago, and Michigan. Together, our network offers outstanding healthcare for pets, provided by a team of more than 500 veterinary care professionals.

At Lovet, you're not just joining a team; you're becoming part of a community that values your growth, well-being, and professional development. We offer training, tools, and a collaborative environment to support our teams in ensuring the best outcomes for each pet that visits our hospitals. Driven by our core values of collaboration, courage, clarity, and compassion, we work toward our mission of making quality vet care easier and more accessible for all pet parents. Join us in nurturing the human-animal bond through compassionate, collaborative care across our network of hospitals.

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.