Client Relations Specialist- Dobson Ranch

Lovet Pet Health Care; Mesa (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Holidays

Uniform allowance

Health, Dental, Vision, and HSA

Parental leave

Mentorship

Development opportunities

Job summary

Lovet Pet Health Care in Mesa, AZ is hiring a Client Relations Specialist (Front Desk Receptionist) to greet clients, manage appointments, and handle payments at the front desk. You will be the first point of contact, providing a calm and compassionate presence to pets and their families.

The role requires good communication, basic office skills, and a friendly demeanor. Training and growth opportunities are offered within a supportive animal-hospital environment.

Qualifications

• Strong interpersonal and verbal communication skills.
• Basic office skills including typing, filing, and professional phone etiquette.
• High school diploma or equivalent preferred.

Responsibilities

• Greet patients and clients with a warm, friendly demeanor and create a calm, welcoming front desk environment.
• Answer questions or refer to the appropriate team member when needed.
• Update patient records accurately and efficiently.
• Collect and process payments from clients.
• Retrieve prescriptions as requested and assist with pet supply and grooming purchases.
• Maintain a clean, organized front lobby area and ensure smooth check-in/check-out processes.

Skills

Interpersonal skills

Verbal communication

Typing

Filing

Phone etiquette

Education

High school diploma or equivalent

Job description

We’re hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal hospital.

Salary: $18 - $21.00 / hour

Benefits Of Being Part Of The Lovet Team

• 3 weeks of Paid Time Off in your first year
• 7 paid holidays
• Scrub/uniform allowance
• Health, Dental, Vision, and HSA
• Paid parental leave
• Hands on training and mentorship
• Personal and professional development and opportunities for growth

How You’ll Make a Difference

• As a Client Relations Specialist (receptionist), you are often the first and last face our clients see. When you join the Lovet team, you will help create positive, lasting impressions and build trust and loyalty with patients
• Greeting patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor
• Help answer any questions a client may have, including referring them to another team member if needed
• Update patient records
• Collect and process payments
• Retrieve prescriptions
• Assist clients with pet supply and grooming purchases
• Maintain the front lobby area in a clean, neat, and orderly manner

How You’ll Succeed

• Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion
• Have strong interpersonal and oral communication skills.
• Have basic office skills such as typing, filing, and professional phone etiquette.
• Have your high school diploma or equivalent (preferred)

About Lovet Pet Health Care

In 1984, we opened the doors of our first animal hospital – and today, our family has grown to include over 20 locations across Arizona, Chicago and Michigan. Together, our network offers outstanding healthcare for pets, provided by a team of more than 500 veterinary care professionals.

TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent health care practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®, ClearChoice Dental Implant Centers®, WellNow Urgent Care®, Chapter Aesthetic StudioSM and AZPetVet. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.