Client Relations Specialist - Queen Creek

Lovet Pet Health Care; Queen Creek (AZ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

PTO 3 weeks

7 holidays

Scrub allowance

Health, Dental, Vision, and HSA

Paid parental leave

Mentorship and growth

Job summary

Lovet Pet Health Care is seeking a Client Relations Specialist (Front Desk Receptionist) at our Arizona animal hospital. The role entails greeting clients, updating records, processing payments, and assisting with prescriptions and pet supplies. The position runs Friday through Monday.

We offer paid time off, holidays, scrub allowances, health/dental/vision/HSA, parental leave, mentorship, and opportunities for growth within a growing network of over 20 locations.

Qualifications

• Strong interpersonal and oral communication skills.
• Basic office skills such as typing, filing, and professional phone etiquette.
• High school diploma or equivalent preferred.

Responsibilities

• Greet patients and clients with a warm, friendly demeanor.
• Answer questions and refer to team members when needed.
• Update patient records.
• Collect and process payments.
• Retrieve prescriptions.
• Assist clients with pet supply and grooming purchases.
• Maintain the front lobby area in a clean, neat, and orderly manner.

Skills

Interpersonal communication

Oral communication

Office skills

Education

High school diploma or equivalent

Job description

We’re hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal hospital. The specific schedule for this position would be Friday-Monday.

Salary: $17 - $21.50 / hour

Benefits Of Being Part Of The Lovet Team

• 3 weeks of Paid Time Off in your first year
• 7 paid holidays
• Scrub/uniform allowance
• Health, Dental, Vision, and HSA
• Paid parental leave
• Hands on training and mentorship
• Personal and professional development and opportunities for growth

How You’ll Make a Difference

• As a Client Relations Specialist (receptionist), you are often the first and last face our clients see. When you join the Lovet team, you will help create positive, lasting impressions and build trust and loyalty with patients
• Greeting patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor
• Help answer any questions a client may have, including referring them to another team member if needed
• Update patient records
• Collect and process payments
• Retrieve prescriptions
• Assist clients with pet supply and grooming purchases
• Maintain the front lobby area in a clean, neat, and orderly manner

How You’ll Succeed

• Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion
• Have strong interpersonal and oral communication skills.
• Have basic office skills such as typing, filing, and professional phone etiquette.
• Have your high school diploma or equivalent (preferred)

About Lovet Pet Health Care

In 1984, we opened the doors of our first animal hospital – and today, our family has grown to include over 20 locations across Arizona, Chicago and Michigan. Together, our network offers outstanding healthcare for pets, provided by a team of more than 500 veterinary care professionals.

TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent health care practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®, ClearChoice Dental Implant Centers®, WellNow Urgent Care®, Chapter Aesthetic StudioSM and AZPetVet. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.