Client Relations Specialist - Insurance & Growth

State Farm; Rapid City (SD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k

401(k) matching

Competitive salary

Dental insurance

Health insurance

Vision insurance

Job summary

State Farm Agent in Rapid City seeks a customer relations representative to build trusted relationships and deliver a high-quality customer experience. You will handle inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing with a friendly, value-based approach.

Ideal candidates are self-motivated, detail-oriented and able to multitask in a fast-paced environment, with excellent communication and computer skills.

Qualifications

• Excellent communication skills - written, verbal and listening.
• People oriented with strong interpersonal abilities.
• Able to learn computer functions and use basic software.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance coverages, policy changes, billing and claims.
• Maintain a strong work ethic and commitment to success each day.

Skills

Communication

People skills

Organization

Self-motivation

Detail oriented

Problem solving

Customer service

Computer skills

Team player

Multitasking

Customer relations

Job description

State Farm Agent in Rapid City seeks a customer relations representative to build trusted relationships and deliver a high-quality customer experience. You will handle inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing with a friendly, value-based approach.

Ideal candidates are self-motivated, detail-oriented and able to multitask in a fast-paced environment, with excellent communication and computer skills.