Client Relations Specialist - Entry Level (Training Provided)

HHV; Norfolk (VA); On-site; USD 32,000 - 46,000; Full time

Job summary

HHV is seeking a motivated, outgoing Client Relations Representative to join our growing team in a fast-paced, customer-focused environment. No prior industry experience is required; we provide comprehensive training and ongoing professional development to help you build communication, customer service, and relationship‑management skills.

You will work directly with customers and clients to create positive experiences and strengthen business relationships.

Qualifications

• Strong verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Positive, professional, and outgoing personality.
• Willingness to learn and grow in role.

Responsibilities

• Communicate with customers in a friendly, professional, and timely manner.
• Respond to customer questions, concerns, and inquiries.
• Build strong customer relationships through effective communication and follow-up.
• Provide exceptional customer service and support.
• Represent client brands and businesses in a professional and positive manner.
• Assist with customer engagement and client relationship initiatives.
• Support sales and marketing activities as needed.
• Attend client meetings, team meetings, and training sessions.
• Collaborate with team members to achieve customer, client, and company goals.
• Maintain a positive, customer-first approach in every interaction.
• Learn and apply proven strategies for customer engagement, communication, and relationship management.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Teamwork

Independent work

Problem solving

Customer-first mindset

Growth mindset

Organizational skills

Job description

HHV is seeking a motivated, outgoing Client Relations Representative to join our growing team in a fast-paced, customer-focused environment. No prior industry experience is required; we provide comprehensive training and ongoing professional development to help you build communication, customer service, and relationship‑management skills.

You will work directly with customers and clients to create positive experiences and strengthen business relationships.