Client Relations Sales Manager

Safe Harbor Estate Law; Little Canada (MN); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Safe Harbor Estate Law in Minnesota seeks a Sales Manager to lead growth through strategic relationship-building, sales leadership, and exceptional client experience. You’ll develop referral partnerships and convert prospects into retained clients while guiding the client relations and sales function.

You will coach and develop team members, refine sales processes, and use data-driven insights to improve conversion rates and satisfaction.

Qualifications

• Experience leading a sales team and driving growth.
• Proven ability to develop referral partnerships.
• Strong communication and client relationship skills.

Responsibilities

• Drive firm growth through strategic relationship-building, sales leadership and client experience excellence.
• Develop referral partnerships and convert prospective clients into retained clients.
• Lead client relations and sales function, ensuring process execution, training and performance.
• Coach and develop team members and refine sales processes using data-driven insights.
• Collaborate with firm leadership to implement growth strategies and align with business objectives.

Skills

Relationship building

Sales leadership

Client experience

Job description

The Sales Manager is responsible for driving the firm’s growth through strategic relationship-building, sales leadership, and client experience excellence. This role not only focuses on developing referral partnerships and converting prospective clients into retained clients but also serves as the leader of the client relations and sales function, ensuring consistent execution of processes, training, and performance across the team.

The Sales Manager maintains relationships with referral sources through outreach, networking events, and follow-up campaigns, while clearly communicating the firm’s values and culture. A key responsibility is converting prospective new clients through effective sales conversations and follow-up strategies, including ongoing Care Calls with former clients to strengthen long-term relationships.

In addition, this role is accountable for coaching and developing team members, refining sales processes, and using data-driven insights to improve conversion rates and client experience. The Sales Player Coach partners with firm leadership to implement growth strategies, enhance systems, and ensure alignment with overall business objectives.

NOTE:This position will earn both a yearly salary plus monthly incentives. This position will need to be able to work out of any of our three offices: Little Canada, Wayzata, and Burnsville (mileage will be reimbursed).