Client Relations Representative – Entry-Level

HHV; Alexandria (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive training

Career advancement opportunities

Team-oriented environment

Hands-on client experience

Job summary

HHV is seeking a Client Relations Representative in the Alexandria area to serve as the primary liaison between clients and customers. You will respond to inquiries, build relationships, and support account initiatives with a customer-first approach.

The role emphasizes training and growth in customer service, client relations, sales support, and marketing. Candidates with hospitality or retail backgrounds excel in delivering personalized experiences and collaborative teamwork in a fast-paced

Qualifications

• Strong interpersonal and communication skills.
• Passion for customer service and creating positive client experiences.
• Ability to work effectively in a team-oriented, goal-driven environment.

Responsibilities

• Respond to and manage customer and client inquiries in a timely and professional manner.
• Serve as a communication bridge between clients and customers to ensure a positive experience.
• Build and maintain strong relationships through effective communication and follow-up.
• Attend client meetings and support ongoing account initiatives.
• Represent client brands with professionalism and a customer-first approach.
• Assist with customer engagement strategies and relationship-building efforts.
• Collaborate with team members to achieve company and client goals.

Skills

Communication skills

Customer service

Team oriented

Problem solving

Attention to detail

Growth mindset

Job description

We are excited to offer an opportunity for a personable, motivated, and customer-focused individual to join our team as a Client Relations Representative. This role is ideal for someone looking to expand their experience in customer service, client relations, sales, marketing, and business development or begin a rewarding entry-level career in a fast-paced, team-oriented environment.

As a Client Relations Representative, you will serve as a key point of contact between our clients and customers, representing the company with professionalism, enthusiasm, and a commitment to delivering exceptional service. Candidates with backgrounds in restaurant, retail, hospitality, sales, or customer-facing roles often excel in this position because of their ability to create meaningful connections and provide a personalized customer experience.

Our team is recognized for developing talented professionals who thrive in a performance-driven environment. We provide comprehensive, hands-on training to help new team members build essential skills in client communication, customer engagement, sales support, and relationship management.

Client Relations Representative Responsibilities

• Respond to and manage customer and client inquiries in a timely and professional manner
• Serve as a communication bridge between clients and customers to ensure a positive experience
• Build and maintain strong relationships through effective communication and follow-up
• Attend client meetings and support ongoing account initiatives
• Represent client brands with professionalism and a customer-first approach
• Assist with customer engagement strategies and relationship-building efforts
• Collaborate with team members to achieve company and client goals

Qualifications & Skills

• Strong interpersonal and communication skills
• Friendly, professional, and confident personality
• Passion for customer service and creating positive client experiences
• Ability to work effectively in a team-oriented, goal-driven environment
• Strong problem-solving skills and attention to detail
• Positive attitude with a willingness to learn and grow
• Previous experience in customer service, hospitality, retail, sales, or marketing is a plus

Why Join Our Team?

• Comprehensive training and professional development
• Opportunity to gain experience in customer relations, sales, and marketing
• Career advancement opportunities for motivated team members
• Supportive and collaborative team environment
• Hands-on experience working with clients and customers

If you are passionate about customer service, client relationships, sales, and professional growth, this is an excellent opportunity to develop valuable skills and build a successful career.