CLIENT RELATIONS REPRESENTATIVE

Day Wireless Systems; Kinnelon (NJ); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is on the lookout for a dynamic Client Relations Representative to enhance relationships with key Strategic Business Accounts. This role demands a strategic mindset and exceptional communication skills to identify client needs and develop tailored solutions. You will be instrumental in driving revenue growth and ensuring client satisfaction through effective account management. Join a collaborative team that values innovation and excellence, and take your career to the next level in a positive work culture that fosters professional development and advancement opportunities.

Benefits

Competitive salary and performance-based incentives

Comprehensive health, dental, and vision benefits

Retirement savings plan with employer matching

Opportunities for professional development

Positive and collaborative work culture

Qualifications

• Bachelor's degree in Business Administration or related field preferred.
• Proven experience in client relationship management and B2B sales.

Responsibilities

• Build and maintain strong relationships with key stakeholders.
• Identify potential gaps and develop tailored solutions for clients.

Skills

Client Relationship Management

B2B Sales

Negotiation Skills

Strategic Thinking

Communication Skills

Education

Bachelor's degree in Business Administration

Bachelor's degree in Marketing

Job description

Job Details

Kinnelon, NJ Fully Remote Full Time Job Location Remote Type Position Type

Negligible Day Sales Travel Percentage Job Shift Job Category

Description

Summary: Day Wireless Systems is seeking a dynamic and experienced Client Relations Representative to join our team. The successful candidate will play a pivotal role in cultivating and expanding relationships with established Strategic Business Accounts. This position requires a strategic mindset, exceptional communication skills, and a proven track record in client relationship management and sales.

Responsibilities:

Client Relationship Management:

• Build and maintain strong, long-lasting relationships with key stakeholders within established Strategic Business Accounts.


• Serve as the primary point of contact for clients, understanding their business objectives, challenges, and opportunities.


• Proactively engage with clients to identify their evolving needs and opportunities for additional collaboration.

Sales and Business Development:

• Identify potential gaps, issues, solutions, and cross-sell opportunities within existing Strategic Business Accounts.


• Develop tailored solutions and proposals to address client needs and objectives.


• Present solution ideas effectively to key decision-makers, demonstrating value and ROI.


• Assist in negotiating contracts and terms with internal departments, ensuring mutually beneficial agreements are reached.

Strategic Planning:

• Collaborate with internal teams to develop strategic account plans aligned with account and client objectives.


• Stay informed about industry trends, competitor activities, and market developments relevant to assigned accounts.


• Provide insights and recommendations to enhance client satisfaction and drive revenue growth.

Account Growth and Retention:

• Achieve sales targets and objectives for assigned Strategic Business Accounts.


• Drive revenue growth through new business acquisition and existing account expansion.


• Monitor account health and satisfaction levels, taking proactive measures to ensure ongoing satisfaction and retention.

Benefits:

• Competitive salary and performance-based incentives.


• Comprehensive health, dental, and vision benefits package.


• Retirement savings plan with employer matching.


• Opportunities for professional development and career advancement.


• Positive and collaborative work culture with a focus on innovation and excellence.

Qualifications

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field preferred, or equivalent combination of education and experience.


• Proven experience in client relationship management and B2B sales, ideally in a strategic account management role.


• Demonstrated success in selling solutions to established accounts and meeting or exceeding sales targets.


• Strong business acumen with a deep understanding of client needs, industry trends, and market dynamics.


• Excellent communication, negotiation, and presentation skills.


• Strategic thinker with the ability to develop and execute effective account plans.


• Highly organized, self-motivated, and results-driven.


• Ability to thrive in a fast-paced, dynamic environment and collaborate effectively with cross-functional teams.