Client Relations & Onboarding Specialist

Y.N. Marketing Solutions Inc; Katy (TX); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Paid training

Professional development

Career growth opportunities

Collaborative team environment

Hands-on experience in client relation

Job summary

YN Marketing Solutions Inc. in Houston seeks a Client Relations Associate to build strong client relationships, deliver outstanding service, and support account onboarding in a fast-paced team.

You will educate clients on products, coordinate with internal teams, and help drive customer retention and growth while maintaining accurate records. Ideal candidates are people-oriented, organized, and eager to grow professionally with strong communication and problem-solving skills.

Qualifications

• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• Strong organizational skills with the ability to manage multiple priorities.
• Previous customer service, sales, marketing, or client-facing experience is preferred.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Build and maintain strong relationships with new and existing clients.
• Serve as a primary point of contact for customer questions and support needs.
• Educate clients about products, services, and available solutions.
• Assist with new customer onboarding and ongoing account support.
• Communicate with internal teams to ensure client needs are addressed efficiently.
• Handle customer concerns with professionalism and a solutions-oriented approach.
• Gather and monitor client feedback to identify areas for improvement.
• Contribute to customer retention, satisfaction, and overall business growth.
• Maintain accurate client information and follow established company processes.
• Represent YN Marketing Solutions Inc. in a professional and customer-focused manner.

Skills

Strong communication

Interpersonal skills

Organizational skills

Team player

Problem solving

Job description

YN Marketing Solutions Inc. in Houston seeks a Client Relations Associate to build strong client relationships, deliver outstanding service, and support account onboarding in a fast-paced team.

You will educate clients on products, coordinate with internal teams, and help drive customer retention and growth while maintaining accurate records. Ideal candidates are people-oriented, organized, and eager to grow professionally with strong communication and problem-solving skills.