Client Relations & Marketing Coordinator

The Pension Group; Columbus (OH); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

3 Weeks vacation start

Holidays off (including birthday)

Job summary

The Pension Group, based in Columbus, OH, seeks a customer-oriented individual to coordinate live events and support client relations. You will manage events from planning to on-site execution and handle inquiries with professionalism.

Ideal candidates are organized, reliable, and able to learn new programs while maintaining calendars, drafting materials, and supporting marketing communications using Word, PowerPoint, and Salesforce CRM.

Qualifications

• Ability to work independently with strong time management and critical thinking.
• Excellent written and oral communications.
• Superior client relations skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to handle in-bound calls with ease and confidence.
• Willingness to learn new programs.

Responsibilities

• Executing live events from start to finish, overseeing planning and on-site execution.
• Answer phones, check messages, and route inquiries to appropriate team members.
• Confirm appointments by phone and email and maintain the team calendar.
• Understand client needs and respond promptly and professionally.

Skills

Independent work

Time management

Critical thinking

Communication skills

Client relations

In-bound calls handling

Willingness to learn

Tools

Microsoft Office

Salesforce CRM

Job description

The Pension Group, based in Columbus, OH, seeks a customer-oriented individual to coordinate live events and support client relations. You will manage events from planning to on-site execution and handle inquiries with professionalism.

Ideal candidates are organized, reliable, and able to learn new programs while maintaining calendars, drafting materials, and supporting marketing communications using Word, PowerPoint, and Salesforce CRM.