Marketing Coordinator

The Pension Group; Columbus (OH); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

3 Weeks vacation start

Holidays off (including birthday)

Job summary

The Pension Group, based in Columbus, OH, seeks a customer-oriented individual to coordinate live events and support client relations. You will manage events from planning to on-site execution and handle inquiries with professionalism.

Ideal candidates are organized, reliable, and able to learn new programs while maintaining calendars, drafting materials, and supporting marketing communications using Word, PowerPoint, and Salesforce CRM.

Qualifications

• Ability to work independently with strong time management and critical thinking.
• Excellent written and oral communications.
• Superior client relations skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to handle in-bound calls with ease and confidence.
• Willingness to learn new programs.

Responsibilities

• Executing live events from start to finish, overseeing planning and on-site execution.
• Answer phones, check messages, and route inquiries to appropriate team members.
• Confirm appointments by phone and email and maintain the team calendar.
• Understand client needs and respond promptly and professionally.

Skills

Independent work

Time management

Critical thinking

Communication skills

Client relations

In-bound calls handling

Willingness to learn

Tools

Microsoft Office

Salesforce CRM

Job description

Are you a caring and energetic individual with attention to detail that loves customer service and creating a “wow” factor? Do you enjoy interacting with people and have a great sense of humor? Would you enjoy working for a growing, prestigious company in a fun, team environment?

At The Pension Group, we are a close-knit company looking for the right person to complement our team. We love working with people who bring a great attitude to work every day. This person will be the warm welcome for all our clients and prospects. We desire an experienced, patient, organized and efficient person who is willing to exceed expectations at any level of task and driven to develop a strong working relationship with our growing team.

Our candidate is articulate, pleasant, dependable and desires an exceptional work culture. Applicant must have a strong capacity to handle varying work tasks including hospitality for events and in-office, phone calls, providing exemplary customer service to clients and prospects, calendar management, managing simple print projects, data entry and scanning, research projects, critical thinking skills and detailed oriented.

Being able to coordinate with vendors for live events taking place each week is important to the role. If you like planning events and seeing through their execution this may be a great opportunity for you!

Because our environment is fast-paced and we are an innovative and growing company, all of our team members demonstrate the ability to complete tasks with little or no supervision.

We are a full-service Financial firm specializing in those near or in retirement. Our team is comprised of advisors, marketers and client relation specialists. We thrive on success and reward hard work.

Serious applicants only please. We are looking for a long-term fit.

• A detailed cover letter identifying why this position may be a fit for you, as well as identifying why your experience and approach make you most eligible.
• A resume.

Commitment:

40 hours per week, Schedule has flex in it as some events occur in the evenings.

Compensation:

Starting salary range is $55-62K, plus benefits including 3 Weeks starting vacation from date of hire. All Holidays off, including your birthday!

Skills & Experience Required:

• Ability to work independently, good time management and critical thinking
• Excellent written and oral communications
• Superior client relations skills
• Proficiency in Microsoft Office Suite
• Ability to handle in-bound calls with ease and confidence
• Ability to work independently with high-level productivity
• Willingness to learn new programs.

Duties & Responsibilities

Clients & Team Support

• Executing live events from start to finish. Marketing and overseeing the response of those planning to attend an event to being live onsite at the event and then all follow up with the prospective clients after the event has concluded.
• Answer phones, check for and take messages, connect and field incoming calls for event responders.
• Confirm appointments by phone and email each day and maintain our team calendar.
• Listen to and understand client needs, respond in a prompt and professional fashion

Marketing & Communications Support

• Assist in creating professional communications and event materials on behalf of leadership in Word, PowerPoint and our Salesforce CRM system.
• Follow-up with prospects to confirm meeting details, that they received information, and to request completed questionnaires.
• Assist with preparation of proposals in formatting and printing.
• Review and proof marketing materials, letters and communication pieces.
• Research, input and organize prospect data in CRM system and provide executive summary of findings.