Client Relations Manager — Growth & Resolution (AK)

Energy Innovation Corp; Juneau (AK); On-site; USD 127,000 - 184,000; Full time

Job summary

Disney in Juneau, AK is hiring a Client Relations Manager to keep the general operations honest while leading cross-functional collaboration. In this role you will own contract visibility, track commitments, and ensure timely follow-through, coaching teammates as needed.

You should bring about 6+ years in a general role, exceptional communication, conflict-resolution experience, and a growth mindset. The position emphasizes steady, hands-on work in a fast-paced environment and offers a path to

Qualifications

• Around 6+ years of hands-on experience in a general role.
• Excellent written and verbal communication skills.
• 6+ years of Conflict Resolution reps, not just Conflict Resolution exposure.
• Growth mindset with feedback as fuel.
• Demonstrated critical thinking in a fast-moving general environment.
• Comfort owning the unglamorous middle of a contract project.

Responsibilities

• Use Cross-Functional Collaboration to streamline routine tasks and free up capacity
• Keep Disney's contract commitments visible and on track
• Carry general knowledge that doesn't live in any wiki yet
• Track key metrics and report findings to your manager each week
• Maintain clear documentation of work performed and outcomes delivered
• Spot the Juneau pattern in feedback before it becomes a complaint
• Own the follow-through after the general meeting ends
• Chase down the root cause instead of slapping on a patch

Skills

Communication

Cross-functional collaboration

Contract management

Documentation

Metrics reporting

Conflict resolution

Critical thinking

Growth mindset

Pattern recognition

Job description

Disney in Juneau, AK is hiring a Client Relations Manager to keep the general operations honest while leading cross-functional collaboration. In this role you will own contract visibility, track commitments, and ensure timely follow-through, coaching teammates as needed.

You should bring about 6+ years in a general role, exceptional communication, conflict-resolution experience, and a growth mindset. The position emphasizes steady, hands-on work in a fast-paced environment and offers a path to