Client Relations Manager

Energy Innovation Corp; Juneau (AK); Sur place; USD 127 000 - 184 000; Plein temps

Résumé du poste

Disney in Juneau, AK is hiring a Client Relations Manager to keep the general operations honest while leading cross-functional collaboration. In this role you will own contract visibility, track commitments, and ensure timely follow-through, coaching teammates as needed.

You should bring about 6+ years in a general role, exceptional communication, conflict-resolution experience, and a growth mindset. The position emphasizes steady, hands-on work in a fast-paced environment and offers a path to

Qualifications

• Around 6+ years of hands-on experience in a general role.
• Excellent written and verbal communication skills.
• 6+ years of Conflict Resolution reps, not just Conflict Resolution exposure.
• Growth mindset with feedback as fuel.
• Demonstrated critical thinking in a fast-moving general environment.
• Comfort owning the unglamorous middle of a contract project.

Responsabilités

• Use Cross-Functional Collaboration to streamline routine tasks and free up capacity
• Keep Disney's contract commitments visible and on track
• Carry general knowledge that doesn't live in any wiki yet
• Track key metrics and report findings to your manager each week
• Maintain clear documentation of work performed and outcomes delivered
• Spot the Juneau pattern in feedback before it becomes a complaint
• Own the follow-through after the general meeting ends
• Chase down the root cause instead of slapping on a patch

Connaissances

Communication

Cross-functional collaboration

Contract management

Documentation

Metrics reporting

Conflict resolution

Critical thinking

Growth mindset

Pattern recognition

Description du poste

We're Disney, we're growing in Juneau, and we need one gloriously-unglamorous Client Relations Manager to keep the general side honest. A manager seat in AK that values Communication, pays $127,000 - $184,000 for 7 years of it, and hands you the wheel early.

Key Responsibilities

• Use Cross-Functional Collaboration to streamline routine tasks and free up capacity
• Keep Disney's contract commitments visible and on track
• Carry general knowledge that doesn't live in any wiki yet
• Track key metrics and report findings to your manager each week
• Maintain clear documentation of work performed and outcomes delivered
• Spot the Juneau pattern in feedback before it becomes a complaint
• Own the follow-through after the general meeting ends
• Chase down the root cause instead of slapping on a patch

What You'll Bring

• Around 6+ years of hands-on experience in a general role
• The instinct to ask "what would change your mind?" before debating
• Excellent written and verbal communication skills
• 6+ years of Conflict Resolution reps, not just Conflict Resolution exposure
• A growth mindset that treats feedback as fuel, not threat
• Demonstrated Critical Thinking expertise in a fast-moving general environment
• Comfort owning the unglamorous middle of a contract project

Disney is where curious, empathy-led people come to build the future of general. Mentorship goes both ways at Disney, and seniority never means having all the answers.

From the $127,000 - $184,000 starting line, expect coaching that grows your Teamwork and benefits that quietly cover the rest of life.

The Juneau, AK office is bringing people on this season, and this is one of those roles.