Client Relations & Growth Partner — Remote/Hybrid

Energy Innovation Corp; Cambridge (MA); Remote; USD 133,000 - 200,000; Full time

Job summary

Capital Advisors Inc is seeking a Client Relations Manager in the Cambridge, MA area. The role emphasizes customer service leadership, cross-functional collaboration, and rigorous reporting to support strategic decisions.

Pay ranges from $133,000 to $200,000 with growth opportunities and a flexible contract schedule. Remote work is possible, and relocation to Cambridge, MA is welcomed.

Qualifications

• 6+ years in Customer Service or related field.
• Portfolio or work samples demonstrating general expertise.
• MA market familiarity or curiosity about the market.

Responsibilities

• Monitor work quality and flag issues before they escalate.
• Follow safety protocols and improve a prioritization system you didn’t build.
• Trade quick wins for nimble fixes when the math favors patience.
• Find steady-handed workarounds when the official path is blocked.
• Keep MA reporting accurate enough to bet decisions on.
• Keep Cambridge, MA stakeholders briefed without overloading with updates.
• Keep the backlog honest about what's next.

Skills

Customer Service

Team player

Cross-functional

Job description

Capital Advisors Inc is seeking a Client Relations Manager in the Cambridge, MA area. The role emphasizes customer service leadership, cross-functional collaboration, and rigorous reporting to support strategic decisions.

Pay ranges from $133,000 to $200,000 with growth opportunities and a flexible contract schedule. Remote work is possible, and relocation to Cambridge, MA is welcomed.