Client Relations & Change Management Lead (Allentown)

Colliers International; Allentown (Lehigh County); On-site; USD 104,000 - 149,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexibility

Internship schedule

Job summary

Colliers International in Allentown, PA is seeking a Client Relations Manager to drive change management as a core capability. The role emphasizes coaching, cross-functional collaboration, and strong presentation skills to navigate daily operational challenges.

Based in Allentown, you’ll mentor newer managers, anticipate compliance needs, and help teams meet deadlines while upholding Colliers International quality standards.

Qualifications

• 7 years of experience in client relations or change management.
• Ability to coach and mentor junior managers.
• Proven ability to drive cross-functional collaboration across teams.

Responsibilities

• Apply coaching and public speaking to solve day-to-day operational challenges.
• Coach newer manager teammates through their first messy general project.
• Anticipate PA compliance needs before they become an issue.
• Prevent accumulation of facilitation debt and maintain momentum.
• Meet deadlines while upholding Colliers International quality standards.

Skills

Coaching

Public speaking

Cross-functional collab

Leadership presentations

Multitasking

Curiosity

Decision making

Documentation

Mentorship

Adaptability

Job description

Colliers International in Allentown, PA is seeking a Client Relations Manager to drive change management as a core capability. The role emphasizes coaching, cross-functional collaboration, and strong presentation skills to navigate daily operational challenges.

Based in Allentown, you’ll mentor newer managers, anticipate compliance needs, and help teams meet deadlines while upholding Colliers International quality standards.