Client Relations Banker — Growth & Cross-Sell

Ameris Bank; Norcross (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Ameris Bank in Norcross, GA seeks a customer-focused banking professional to act as a consultant to clients, build relationships, and identify cross-sell opportunities while contributing to the branch's financial growth.

You will open new accounts, service existing ones, and uphold the bank's integrity and service standards. Strong communication and teamwork are essential, along with 2+ years in retail banking or customer service.

Qualifications

• 2+ years of customer service experience required.
• 1+ years of retail banking experience required.
• Cash handling experience preferred.
• Cross selling experience preferred.
• Consumer credit experience preferred.
• Platform banking experience preferred.

Responsibilities

• Grow the banking center's financial relationships by establishing, expanding, and retaining high-value consumer and business client relationships.
• Proactively communicate with current and prospective clients to educate, resolve issues, develop and maintain loyalty, and solicit feedback.
• Open new accounts and service existing accounts.
• Accountable for achievement of defined sales and service goals.
• Provide recommendations to supervisors concerning branch budget and ways to improve client experience.
• Conduct onboarding for new clients; May perform teller functions when needed.

Skills

Customer service

Communication skills

Team player

Education

High school diploma or GED

Bachelor’s degree in finance or related field preferred

Tools

Google Docs

Microsoft Office

Job description

Ameris Bank in Norcross, GA seeks a customer-focused banking professional to act as a consultant to clients, build relationships, and identify cross-sell opportunities while contributing to the branch's financial growth.

You will open new accounts, service existing ones, and uphold the bank's integrity and service standards. Strong communication and teamwork are essential, along with 2+ years in retail banking or customer service.